How To Shop

  • How to buy?
  • Where do we deliver?
  • Shipping
  • Payment methods
  • Returns and Exchanges
  • About the product
  • Sizes
  • Colours
  • Dresses and Drawing Boards clothing as gifts
  • Contact us

  • How to buy?
1. Send us your orders via email to dressesndb@yahoo.com
2. Let us know the item number, your full name, delivery address and preferred method of payment.
3. Unless we are out of town, we will reply you within six (6) hours.

  • Where do we deliver?
For the time being, we deliver only Singapore islandwide.

  • Shipping
Orders will be mailed within one (1) to two (2) working days once payment has been received and is confirmed. Delivery costs and expected delivery dates will be advised upon order and payment respectively. Same day delivery is available but only for orders placed before 9.00 a.m. For PAYMENT UPON DELIVERY (see Payment Methods below), orders will be dispatched by our courier. Dispatched delivery charges and expected delivery dates and time will be as follows: -

Delivery Charges
- FREE delivery for order of S$50 and above
- S$10 delivery charge for order below S$50

Delivery Schedule
(a) Delivery Time
Mon - Sat
2:00 p.m. - 8:00 p.m.
(b) Delivery Days
ORDER TIME..........................DELIVERY DAY
MON (orders until 12:00 p.m.).....TUE
TUE (orders until 12:00 p.m.).....WED
WED (orders until 12:00 p.m.).....THU
THU (orders until 12:00 p.m.).....FRI
FRI (orders until 12:00 p.m.).....MON

  • Payment methods
At the moment, we accept BANK TRANSFER, CASH ON DELIVERY and payment via PAYPAL only. For bank transfer, all transfer fees, if any, shall be borne by the purchaser. The transfer must be made within a period of two (2) working days post order. If payment is not received within this period, the order will be cancelled. After making the payment, please email us the item number, your full name, date and time of transfer, as a notification. Your order will be sent once we have received payment. For cash on delivery, please provide us with the exact amount of cash upon delivery. For payment via PAYPAL, all payments be made to dressesndb@yahoo.com. Thank you.

  • Returns and Exchanges
No cancellation, return or exchange allowed except on the cases below: -
(i) major defects discovered upon receipt of order
(ii) incorrect items sent

For major defects discovered, please take a photo/photos of your discovery/discoveries and send it to dressesndb@yahoo.com. You may be entitled to a refund if you return the item to us within 5 days of your order being dispatched. The item, however, must be returned to us in brand new condition, with the packaging and item being exactly as it was when you received it. This includes the return of the original packaging including labels and tags still being attached. Otherwise, a refund may not be offered.

Please note that Dresses and Drawing Boards sells a piece for each item (or a set for items that come in sets). So exchange of a purchased item could only mean substituting the purchased item with a totally different product from the store, but one which is of the same price or lower. 'exchange' with an item priced higher than purchased item is possible, provided a top up of the amount difference is being made.

  • About the product
Clothings sold here are imported only from Australia and Japan. However they are NOT necessarily made in Australia or Japan.

Each item sold in this store is described with "Country of Origin", which means the country in which the item is imported from and not where it was made in.

Clothes come in only a piece for each item (or one set for items that come in sets). So once sold, we have zero of such items left in our store.

  • Sizes
12-18 mths...84cm
2 yrs.............90cm
3 yrs.............100cm

Note that sizes in toddler clothes from Australia and Japan are presented a bit differently. Toddler clothes from Australia come in sizes 12-18 months, 18-24 months, sizes 2 and 3 (referring to 2 years old and 3 years old respectively), whereas toddler clothes sizes from Japan indicate the child's height and weight measurements. If in doubt, the chart above could be used to determine the correct size for your child for clothes from Australia.

TIPS ON CHOOSING THE RIGHT SIZE: The cm and kg measurements specified in the clothes from Japan refers to body measurements and not garment measurements. So, if your child is of 90cm in height and weighs about 12kg, then a 90cm/12kg skirt would most easily fit, though for some toddlers, with a bit of extra length, maybe, and probably space, too, in the clothings. Clothings sold here are easy fit and meant to suit girls of ages between 1-3 years old. So if your child is 1-3 years old and can fit in most 1-3 year old girl clothings bought in stores in Australia, Japan and Singapore, the same should be applied here. However, if in doubt, feel free to contact us for specific measurements. Take note however that it is important not to take your child's measurements after she eats, nor should your child tip toe, lie down, hold her breath or clench muscles. Her body should be relaxed and above all, the measuring tape should be horizontal when measuring around the body.

  • Colours
Colours of items in pictures may be of slight variation from actual products due to camera quality, lighting and individual computer resolution. Although we will, on our part, try our very best to keep the item colours in pictures as close as in reality, slight variation of item colours is, to a large extent, inevitable. Hence, requests for return or exchange of items due to colour discrepancies will unfortunately be disregarded.

  • Dresses and Drawing Boards clothing as gifts
It is possible to give someone Dresses and Drawing Boards clothing as a gift through our online store. The only requirement would be the delivery address of the person you wish to give the gift to. You can send a message of congratulation or birthday wishes if you like. Please note however that wherever the dispatch address is, we have to state the value of the clothing on the invoice, since this information is required by customs. Also, in the event that you would like your items to be gift wrapped, please let us know. There will NOT be any additional charges on any gift wrapping by Dresses and Drawing Boards.

  • Contact us
Email us at dressesndb@yahoo.com

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